"crm billing consultant" mit Kenntnissen in oracle brm, bscs, siebel crm, consultant amdocs

Main skills : - Domaine : Project management MOE MOA, Design, User -Functional-Technical Specification, Development, Integration, Test Validation - SGBD : Oracle, SqlServer2000, Access, Mysql - Languages : Sql/SqlLoader, Pl/Sql, C, ProC, Centura, Visual Basic, ASP/Asp.Net, JavaServer Page, XML, C Portal, Perl CGI - Software : Centura Builder(Developer), Visual Basic6 , Tomcat 6.0 , Weblogic , Apache, MS Project, HP Quality Center, Test Director 8.0, ETL : Datastage(training), Quick test pro(QTP), CRM Microsoft Dynamics(training), Control_M, VTom - Billing/CRM software : BSCS V5/V7/V8 Tarrifing /Rating chain, -BSCS V IX R3 tarrifing : Cost Control, Free Unit, Rate Plans, Promotion Packages in Motivation and Incentives, BSCS V IX Release 3 starter , BRM Oracle V6.2/6.5/7.4 Architecture and module on line(Pricing Center/ Customer Center), Amdocs Enabler V6.0, Clarify V13 , Siebel V7/V8 , Siebel tool/EIM, Steve Tap3 Engine Infobrain Mediation -OS : Unix, Aix SUN Solaris Professional experience : Since May 2011 to July Project GLObacom Ghana: Order Management (ICC, KPSA, BSCS VIX R2, CTI Genesys) - Unix/Oracle/WebServices/EIM/eConfigurator Role : Business analyst (Siebel CRM V8) : requirement gathering/definition, analisys, design, testing and support. - Identification and prioritize missing business requirements - Reviews instructions, functional and technical documentation - Update of business rules and functional specification - Achievement of Change Request(CR) : Portability - Analyzes impact of changes on existing system. - Assist Development team to meet established objectives for quality, reliability and performance: design review - Identify functionality enhancements to project manager - Interaction with billing team and middleware team to resolve defect , implement work around or alternative/Corrective solution - Achievement of user guide and book test for acceptance phase(client) - Create test plans /rruning test/test follow up - Make Strategy, Scenario and running Test cases on Site Acceptance with campaign and defect follow up. Since Sept 10 to April 11 Project SFR : Oracle BRM Consultant on Simpa(Micropayment and Content Rating) and ERx(Vodafone Event Rating) – Java, Websphère, Jsp, BRM oracle, Unix Role : Responsible/Team Leader for software maintenance Work - Migration/Upgrade BRM oracle from V6.5 to V7.4 version - Pre Study and Study for new business requirement - Analysis , study, research on System impact - Workshop and discussion with client requirement. - Proposal with cost - Support delivery and follow-up of golive and defect - Correction and delivery of defect - Management of support 2 level Egypt and Support 3 level India team - Support production 7/7 24H Since Jan 2010 to August Project GLObacom Ghana: Role : Siebel test Manager CRM (Siebel V8) - Order Management (ICC, KPSA, BSCS VIX R2, CTI Genesys) Unix/Oracle/WebServices Soap/EIM Work - Define the scope of testing within the context of each release / delivery - Plan and deploy, manage the test effort for any given engagement / release. - create test plans for various testing models like System Testing and non functional testing. - Advocate an appropriate level of testability focus in the development process - Make Strategy, Scenario and running Test cases on Site( PrepProd / Acceptance) with campaign and defect follow up. -Configuration of Siebel (reference data,user, position, division ,LOV, ,Service Request Assignment, Rule transfer, Workload distribution configuration,…) - Development of tools(VB, Asp.net) for Web services test and Siebel Connection. -Development of tool data import with EIM tool(sql loader) -Set up of customer and offer In bscs v IX environment -Discussion with BA to improve Siebel order with the billing functionality -Analysis, Validation of functional specification, : achieve Remark sheet Since May 2008 To june 2009 Project Bouygues Telecom : Roaming System Migration (to Steve Tap3 editor Engine Solution ) Role : Team Leader - Requirement gathering, Design solution , build answer to Business analyst(MOA) and follow implementation (budget 300 M€), Responsible of Architecture lead Work • Team leader for HPLMN Migration and new requirements(VPLMN). • Study of roaming system recasting : putting together file migration (solution) • Study for merge roaming and interconect system (mediation,rating,billing) • Retrieve and develop requirement from Business Analysis MOA (launch meeting with them) • Development of system interface : ShellUnix /sql ,shell ,Oracle • Achievement : functional specification and users requirement Specification. • Manage Solution Provider( SOPRA) and Integration team -3 persons • Lead project evolution to production environment.(go live) • Production Support for incident : TAP3 file Re transfer from DCH,Tap 3 file correction and RAP file process re-use From Nov 07 to May 2008 Project Orange Project (Mobinil, orange cote d’ivoire, Bostwana , Madagascar) Role : Team leader for Integration and maintenance of Bscs Billing system (BSCS V6 V8 VIX) -Unix Oracle Visual Basic Work • Design solution and build answer to business Analyst • I make commercial proposal and study(design solution) with cost evaluation(Budget +80M€) and planning • Design and implementation of new requirement : language C (server side and VB6 (client side) : Mass Activation/ CAS server • Management of validation team before acceptance test • Communication directly to Client • Defects Support and follow up delivery From 01/01/07 to 30/10/07 Project Neuf Telecom Siebel 7.2 Role : Integration and testingTeam leader Order Management , Unix/Oracle Mission • Integration / testing of the MVNO Offers and the MVNO contracts customers in the solution billing /CRM( Siebel-EAI-Arbor) • Configuration of siebel software : update ,create workflow and data reference, test Import data with EIM tool, development of vb6 tool to simulate Siebel Workflow • Meeting with business Analyst for adjusting requirement • Strategy, Scenario and running Test cases , Test Management and move to production phases • Technical Support in production environment. • Correction of issue in environment production with workarounds(sql oracle and Siebel configuration) • Drawing up of test automation with QTP on visual application - creation of QTP Script. From 01/10/05 to 31/12/2006 Project Mobile operator SFR Role : Team leader coordinator for billing and crm system implementation First Mission -Integration of Offers in the solution software " Enabler-Clarify " by coordinating the publisher(editor) Amdocs and SFR operator • Definition of the choices of implementation (Assembly and marketing of the Offers SFR, Valuation), • Definition of the strategy and coordination of the teams of tests Offer. Second Mission • Integration of Enabler Amdocs charging 6.0 (client serveur Unix/oracle) • Achievement :Test Strategy , book test , test cases about offer configuration, setting up of scenario and test case in Quality Center(HP) - Implementation of test strategy on Product Catalog. - Support team for rating and billing team. - Execution and report of the tests. - Follow-up of the defect with the integrator AMDOCS and SFR french operator. -achievement (script and documentation) : Automation of synchronization between system billing and Clarify(customer care system) • Drawing up of test automation with QTP on billing application - creation of QTP Script. From March 05 to Sept 2005 Project Wanadoo operator : Voip billing system Role : Designer of new improvment into final invoice -BRM Oracle 6.2 billing software Mission • Study of new improvement in final invoice • Analysis of the existing documentations. • Development( C language, shell Unix) of new improvement for new invoice (text invoice sent to customer) • Achievement of functional and technical specification • Scenario, plan and case test about new implementation • Execution and report of the tests. From febr 04 to february 2005 Project Orange NL Netherlands Billing system: BSCS V5, BRM Oracle 6.5 (MMS,GPRS) ,Unix Oracle Role : Designer First Mission Design Team : -Configuration of new or existing offer(rateplan) -Support for technical specification -configuration and implementation of promotion ( promotion tool ) Packaging team : -Install of new package in Brm oracle environment -Follow-up for production install -Achievement of creation instructions for use and note for the team production (migration form) Second Mission • 3 rd level Support and maintenance of system billing • Analysis and Correction of defect(issues) • Defect follow up • Delivery support. • Bench test(Performance) on rating and billing chain for Oracle Migration from version 7 to version 8 From June 2003 to february 2004 Project Billing system Wanadoo (BRM Oracle 6.2 billing system) Unix/Oracle Role : developer Mission • Design of new improvement on billing system infranet 6.2 : new requirement on final invoice(b edit invoice) C portal./test nap/Database Pin Deploy • Development opcode and policies • Validation of the technical and functional specifications From March033 to june 2003 Project Billing system for Belgium mobile operator Mobistar (bscs V5,V7) Unix/Oracle/VB – Role : Designer / development Mission • Achievement of commercial Mobile / Fixed offers (configuration in sql language) • Development of tools for automatic offer configuration : language Visual Basic ( VBA) • Maintenance of offers commercial specifications. • Drawing up of test automation with QTP on application - creation of QTP Script. From Feb02 to March 2003 Project Billing system Orange DK (Danemark). BSCS V5 /V7 Unix/Oracle Role : Designer / development Work • Configuration of MP Module(rateplan) • Design and Development of Module online ( language Centura Developper) • batch Maintenance ProC ( oracle / Unix / C) • test of dunning chain in Copenhagen (Denmark) • configuration of discount for project migration BSCS version 7 From Sept 2001 to Feb 02 Project Maroc Telecom. Billing system BSCS V5 Role : Testing Analyst Mission • Achievement book test. • Achievement of test on new implementation • Follow-up of the defect(issues). • 1 st level Support and maintenance at Rabat (Morocco): Follow up of point of sale in morocco • Rating Chain test end to end. Training : -Centura GUPTA Developer :1 week, - -Siebel Oracle V7 Fundamentals: 1 week -BSCS IX R2 BSCS IX R3 : tariffing Module with certification training + starter at Frankfurt(Deutchland) : 2 weeks -Amdoc Enabler : 2 week -Clarify V13 : 1 week -Infranet Brm Oracle V6.5 : 1 week -datastage(3 days) Language : Italian, french(fluently), deutch, English